Guru-host.eu Announcements Page

Dionysos Cpanel server

admin — Wed, 07 Mar 2012 22:11:19 +0000

We’ve got some issues with server dionysos (Cpanel). We are trying to solve the problem. You might experience a few outages during the checks. As soon as we sort out the problem we will update this notice.

Thanks

Network issues – Germany DC

admin — Tue, 14 Feb 2012 14:27:13 +0000

Problem has been partially solved. All servers should be working fine now. The only issue that is still on going is via our portal and your ability to reset your server, use the rescue system etc.

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We are currently experiencing a fault with our network in Germany data center where most of our dedicated servers are hosted.
UK, Greek servers and Germany VPS nodes are not affected by this.

SOLVED: Cpanel hosting issues

admin — Tue, 31 Jan 2012 07:44:38 +0000

The problem has been solved, please restart your router if you still got problems.

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Dear all,

We’ve got a hardware issue on a shared hosting Cpanel server along with 2 VPS nodes. We are working to solve the issue the soonest possible.

We will update this post as soon as we sort it out.

Diver issues: Solved

admin — Tue, 31 Jan 2012 06:55:16 +0000

Problem solved, sorry for the inconvenience.

Due to a software fault server diver (holding various Directamin shared hosting accounts) is offline. We are investigating the cause of the problem and will update this post as soon as we solve it.

10th January 2012 @ 23:00 until 06:00 (the following morning)

admin — Thu, 05 Jan 2012 06:49:06 +0000

We’re planning to migrate the default gateway for all customers from the current core devices to our aggregation layer routers. Each subnet will experience a brief 10 second outage as the default gateway is moved.

Due to the unmanaged nature of the service we cannot produce an exhaustive list of possible issues. However the MAC address of the default gateway will change, currently the default gateway is protected by HSRP this will be changing to VRRP. Our routers will gratuitously ARP to update neighbouring systems.

Some systems may have been configured to ignore these. We recommend that for the window above systems are configured to accept them. All Co-Location customers will be affected by this work.

This will affect only customers located within the UK.

Main web site unavailable

admin — Tue, 22 Feb 2011 21:26:57 +0000

Everything should be ok now.

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Due to server maintainance our main web server/site is not available at the moment. The work will take around 1-2 hours to be completed. In the meanwhile you can contact as usual with us at support@status-guru-host.com with any problems that you might have.

Thanks

Network issue on UK hosted VPS

admin — Tue, 08 Feb 2011 18:18:59 +0000

UPDATE – GMT +2 20:35 — : Network should be up and running as usual now. If you still facing any problems please raise a support ticket at https://guru-host.eu/client/

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Our network is currently experiencing a huge DDoS attack. Engineers are identifying the traffic to nul route the IP’s concerned.

Nameserver issue

admin — Wed, 19 Jan 2011 06:41:48 +0000

Problem fixed, everything should be up and running again.

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We are currently experiencing a nameserver issue which affect our main web site and one more server hosting Directadmin accounts. As soon as we solve the issue we will update this post.

Security issue on Cpanel server Dionysos

admin — Fri, 24 Sep 2010 05:56:51 +0000

UPDATE: A vulnerability has been found in the Linux kernel, which unfortunately is just about every system running 64-bit Linux.

This vulnerability was introduced into the linux kernel in April 2008, and so essentially every distribution is affected, including RHEL (CentOS).

CentOS have a new kernel release that patches the vulnerability in the standard and Xen kernels (2.6.18-194.11.4.el5), which is available via yum (two days ago) and this has been applied on all servers at Guru-host running CentOS or Redhat ES.
Due to have many servers in place this took a while and unfortunately one of them been compromised.

We’ve test with a kernel diagnostic tool the new release after applying the patch and everything is safe now (see output below).

[~]# ./diagnose-2010-3081
Diagnostic tool for public CVE-2010-3081 exploit.

$$$ Kernel release: 2.6.18-194.11.4.el5
$$$ Backdoor in LSM (1/3): checking…not present.
$$$ Backdoor in timer_list_fops (2/3): not available.
$$$ Backdoor in IDT (3/3): checking…not present.

Your system is free from the backdoors that would be left in memory
by the published exploit for CVE-2010-3081.

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Dear all,

We’ve received yesterday many complains for sites been hacked on a particular Cpanel server (dionysos).
We are investigating this and will update this post as soon as we have more details.

Thanks

SuPHP on Cpanel servers

admin — Mon, 20 Sep 2010 22:35:16 +0000

Due to security issues we have upgrade all Cpanel servers with SuPHP enabled into PHP.
If you got any 500 Internal Server Error please make sure that every file has 644 permissions and folders are chmoded 755.

On Linux from terminal you can solve this by simply entering into your public_html folder and then type:

find . -type f | xargs chmod 644
find . -type d | xargs chmod 755
and also chown username:username * -R